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Customer bills are presented in PDF format, which is
an exact replica of the paper bill. A minimum of
six-months bills is maintained on-line. Pay-Lynx
offers multiple payment options, such as, one-time
payments or three different auto-pay features
available. Both current and historical payment
statuses are available. Your customers also have the
capability of emailing your customer support with
any questions they may have.
You have complete
control of the process along with exceptional tools
for providing customer support to your customers.
Pay-Lynx creates
an import file for i - Lynx, which when imported
will automatically
update your account receivables, thus eliminating
the need to manually post the transactions.
Pay-Lynx provides a
complete audit trail of transactions and features
SSL encryption.
Recent changes
allow Clients to maintain control of the text their
customers will see within Pay-Lynx. This is valuable for running
promotional campaigns. Additional benefits to you
are no longer having to produce paper bill copies,
elimination of handling receivables, no A/R input
required, and reduced postage fees.
UNBILLED TOLL
is an additional Service/Feature available through
Pay-Lynx:
Client CSR's have
the ability to view customer's unbilled toll through
Pay-Lynx. This is a useful feature for protecting
against fraud, answering customer questions about
long-duration calls, or proactively monitoring LD
minutes.
The unbilled toll
feature allows you to search by Billing Number, To
Phone Number, From Phone Number, Message Type,
Jurisdiction, Call Duration, or Total Minutes. You
can also export information to either Word, PDF, &
Excel format.
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